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Topic: ASP Kit cynchronisation problems without receiving error description

User: Julian (view profile)

8 May 2006 - 09:26

It has come to our attention that some users of the Kyero ASP Kit are experiencing problems in achieving a successful synchronisation with Kyero whereby the sync page aborts immediately without providing a full error description.

This is most commonly caused by a problem with the server on which you are hosting the kit - the server has a old version of the Microsoft XML Core Services (MSXML) which is used by the kit to retrieve the xml feed from Kyero. The kit does not cater for such an old version of MSXML as all hosting companies we are aware of have upgraded from such old versions due to very serious security and performance issues.

Please contact us if you have this problem and we will supply a sync script that has been modified to work with older versions of MSXML.

User: alanenglish (view profile)

22 May 2006 - 11:19

Julian, I am getting exactly this problem with the ASP kit, how can I obtain the modified sync script?

User: alanenglish (view profile)

22 May 2006 - 20:31

Here is the error from the server logs:

2006-05-22 19:20:10 W3SVC277 213.171.193.54 GET /nerja/admin/manualSync.asp |0|ASP_0177_:_800401f3|Server.CreateObject_Failed 80 - 62.3.227.4 HTTP/1.1 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+InfoPath.1) LangID=EN;+ASPSESSIONIDQSCTSSBC=NELHNDGDLHOONLBGHNJHKHBF http://www.netmailweb.com/nerja/admin/kyeroFeed.asp 500 0 0 1591 572 31

The server is with Fasthosts, and they do not 'support' DSN less connections to databases (though they seem to work). I am wondering if this is the cause of the 'Server.CreateObject_Failed'.

Is it possible to specify a DSN for the access database, rather than use the current method (path to database)?

User: alanenglish (view profile)

22 May 2006 - 20:58

I think it is possible to use a DSN by changing one line in global.asa:

Application("Database" ) = "dsn"

where dsn is the DSN for the access database. This seems to work, but doesn't help with the sync problem. Everything else seems to work properly though.

User: Julian (view profile)

26 May 2006 - 09:19

Just to finalise this thread: this sync problem was resolved on 24th May by using the custom version of the script that this thread discusses - we sent this after we were contacted by email. It seems that Fasthosts are still using older versions of the MSXML component.

I have moved and answered the DSN question on another thread so that it is easier to find:

http://www.future-shock.net/forums/pages/viewTopic.asp?FID=10&ID=116

User: derdrack (view profile)

16 Mar 2009 - 19:24

Hi Julian:

I have the asp problem as described: It works on my local IIS7 test server, but not on my real sever which is hosted in the UK by Elite. http://eliteukserve.net/

I suggested to ther support about xml and this was there reply:

"That's the sort of thing I was wondering about.
Looking at the server config, it would appear that the following MSXML support is provided:

MSXML 3.0 SP 10 (File Version) 8.100.1048.0
MSXML 6.0 SP 2 (File Version) 6.20.1099.0

I'd imagine that that ought to mean that the older version of the script isn't needed but it would be interesting to see if it has any effect. Do we have any details on the server to which it's trying to connect and on which TCP port it connects?"

Are you able to offer any advise please.

Thank you Chris

User: PCResolver (view profile)

17 Oct 2009 - 14:42

I am also getting a "sync failed" message. This is with the demo kit and with my live feed as well. I have checked with my host and it is using MSXML 6.

My XML feed opens up in the browser with a full list of properties.

I have asked if they have a firewall problem and they said no. However, they have asked the following question:

"The servers do not block remote http calls but they do block http callbacks to the same server. Can you find out if the kit requires http callbacks (same server)?"

Could you please advise as to whether the kit requires http callbacks on the same server?

The site is : http://79.170.40.236/findafinca4u.com/k . The database and global.asa are in the root directory.

Thanks for your help

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